|
Previous Page
Ricoh Americas Corporation understands and respects your
privacy. We would like you to know how we use the personal information you entrust
to us.
This privacy statement discloses the privacy practices for
Ricoh Americas Corporation
Because this web site wants to demonstrate its commitment
to your privacy, it has agreed to disclose its information practices and have
its privacy practices available for your review. Ricoh Americas Corporation agrees
to supply the following information:
| 1. |
What personally identifiable information of yours or third
party personally identification is collected from you through the web site
|
| 2. |
The organization collecting the information |
| 3. |
How the information is used |
| 4. |
With whom the information may be shared |
| 5. |
What choices are available to you regarding collection, use
and distribution of the information |
| 6. |
The kind of security procedures that are in place to protect
the loss, misuse or alteration of information under control of Ricoh Americas Corporation. |
| 7. |
How you can correct any inaccuracies in the information. |
If you feel that this company is not abiding by its
posted privacy policy, you should first contact Ricoh Americas Corporation
eBusiness Department by e-mail:
RicohDirect@ricoh-usa.com
or POSTAL MAIL: Attn:
eBusiness Department, 2300 Parklake Dr. NE, Atlanta, GA 30345.
If you do not receive acknowledgment of your inquiry or your inquiry
has not been satisfactorily addressed, you should then contact the
Customer Vision Resource Center at lwwcvrc@lanier.com.
Ricoh Americas Corporation is the sole owner of the information
collected on this site. We will not sell, share, or rent this information
to others in ways different from what is disclosed in this statement.
Ricoh Americas Corporation collects information from our users at several different
points on our website in accordance with the following.
| 1. |
Certain information (e.g. name and address)
is necessary in order to fulfill service requests, meter readings, newsletter
subscriptions and ordering information. This information is collected from
all customers who order from or request information from us. We may also
use such information to mail you promotional and marketing material from
our business, but will never sell, distribute or publish such information. |
| 2. |
We collect other information (e.g., e-mail
address or telephone number) so that we may more efficiently communicate
with our customers and Web site visitors. We always tell you when information
is mandatory to ensure the proper handling of your online request. |
| 3. |
Occasionally we attempt to collect demographic
data from our visitors (example: age, location, preferences, etc.). This
information is reviewed by our marketing team to better understand and serve
our subscribers and customers. Information that is not required should be
submitted at the visitor's discretion. |
| 4. |
We collect financial information during the
process of fulfilling product orders you have requested online. This information
is used to verify a consumer's identity. When you take your shopping cart
purchase(s) to checkout, you are automatically connected to a secure server
that utilizes encrypted transmission technology for safe and secure credit
card transactions over the Internet. |
In order to use this website, a user may be required to
complete the registration form. During registration a user is required
to give their contact information (such as name and email address). This
information is used to contact the user about the services on our site for which
they have expressed interest. It is optional for the user to provide demographic
information (such as income level and gender), and unique identifiers (such
as email address), but encouraged so we can provide a more personalized
experience on our site.
We request information from the user on our order form.
Here a user must provide contact information (like name and shipping address)
and financial information (like credit card number, expiration date).
This information is used for billing purposes and to fill customer’s orders.
If we have trouble processing an order, this information is used to contact
the user.
A cookie is a piece of data stored on the user’s hard
drive containing information about the user. Usage of a cookie is in no
way linked to any personally identifiable information while on our site.
Once the user closes their browser, the cookie simply terminates. For
instance, by setting a cookie on our site, the user would not have to log in
a password more than once, thereby saving time while on our site. If a
user rejects the cookie, they may still use our site. The only drawback
to this is that the user will be limited in some areas of our site. For
example, the user will not be able to participate in any of our Sweepstakes,
Contests or monthly Drawings that take place. Cookies can also enable us to
track and target the interests of our users to enhance the experience on our
site.
Some of our business partners use cookies on our site (for
example, advertisers). However, we have no access to or control over these
cookies.
We use IP addresses to analyze trends, administer the
site, track user’s movement, and gather broad demographic information for aggregate
use. IP addresses are not linked to personally identifiable information.
We will share aggregated demographic information with
our partners and advertisers. This is not linked to any personal information
that can identify any individual person.
Ricoh Americas Corporation may use an outside shipping company
to ship orders, and a credit card processing company to bill users for goods
and services. These companies do not retain, share, store or use personally
identifiable information for any secondary purposes.
We partner with another party to provide specific services.
When the user signs up for these services, we will share names, or other contact
information that is necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable
information except for the purpose of providing these services.
This web site contains links to other sites. Please
be aware that we, Ricoh Americas Corporation, are not responsible for the privacy
practices of such other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements of each and every web
site that collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site.
Ricoh Americas Corporation is not responsible for the content or
privacy policy of the Web sites we may link to. Keep in mind whenever you voluntarily
give personal information online, by using message boards, instant messengers,
discussion groups, through e-mail or in chat areas, it can be collected and
used by other people. If you post personal information online that is accessible
to the public, you may receive unsolicited messages from others in return. Any
personal information you disclose to anyone online you do at your own risk.
If a user wishes to subscribe to our newsletter, we
ask for contact information such as name and email address.
From time-to-time our site requests information from
users via surveys or contests. Participation in these surveys or contests
is completely voluntary and the user therefore has a choice whether or not to
disclose this information. Information requested may include contact information
(such as name and shipping address), and demographic information (such as zip
code, age level). Contact information will be used to notify the winners
and award prizes. Survey information will be used for purposes of monitoring
or improving the use and satisfaction of this site.
This website takes every precaution to protect our
users’ information. When users submit sensitive information via the website,
your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive
information (such as credit card number and/or social security number), that
information is encrypted and is protected with the best encryption software
in the industry - SSL. While on a secure page the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes
locked, as opposed to un-locked, or open, when you are just ‘surfing’.
To learn more about SSL, follow this link http://home.netscape.com/eng/ssl3/ssl-toc.html.
While we use SSL encryption to protect sensitive information
online, we also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information mentioned
above, is restricted in our offices. Only employees who need the information
to perform a specific job (for example, our billing clerk or a customer service
representative) are granted access to personally identifiable information.
Our employees must use password-protected screen-savers when they leave their
desk. When they return, they must re-enter their password to re-gain access
to your information. Furthermore, ALL employees are kept up-to-date on
our security and privacy practices. Every quarter, as well as any time
new policies are added, our employees are notified and/or reminded about the
importance we place on privacy, and what they can do to ensure our customers’
information is protected. Finally, the servers that we store personally
identifiable information on are kept in a secure environment, behind a locked
cage.
Ricoh Americas Coporation reserves the right to terminate
this service for any account in which there is suspicious activity. In such
a situation, you will be notified and the activity will be verified with you.
If you have any questions about the security at our website,
you can send an email to security@lanier.com.
In order for this website to properly fulfill its
obligation to our customers, it is necessary for us to supplement the information
we receive with information from 3rd party sources.
For example, to determine if our customers qualify for
one of our credit cards, we use their name and social security number to request
a credit report. Once we determine a user’s credit-worthiness, this document
is destroyed.
We may also send the user site and service announcement
updates. Members are not able to un-subscribe from service announcements, which
contain important information about the service. We communicate with the user
to provide requested services and in regards to issues relating to their account
via email or phone.
If a user’s personally identifiable information changes
(such as your zip code), or if a user no longer desires our service, we will
endeavor to provide a way to correct, update or remove that user’s personal
data provided to us. This can usually be done by emailing our Customer
Support or eBusiness Department.
Users of our site are always notified when their information
is being collected by any outside parties. We do this so our users can
make an informed choice as to whether they should proceed with services that
require an outside party, or not.
Children under 18 should be sure to ask your parents for
permission before you send any information about yourself to us or anyone else
over the Internet.
If we decide to change our privacy policy, we will
post those changes on our Homepage so our users are always aware of what information
we collect, how we use it, and under circumstances, if any, we disclose it.
If at any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify users
by way of an email. Users will have a choice as to whether or not we use
their information in this different manner. We will use information in accordance
with the privacy policy under which the information was collected.
Previous
Page
| 
